phtsya is committed to protecting the privacy and personal data of every player on the platform. This Privacy Policy explains what data phtsya collects, why it is collected, how it is used, and what rights you have as a phtsya user in the Philippines.
phtsya takes data privacy seriously. Here are the six core principles that guide how phtsya manages your personal information on the platform.
phtsya only collects personal data that is strictly necessary to provide the gaming service, verify your identity, process payments, and comply with Philippine regulatory requirements. We do not collect data for its own sake.
All data transmitted between your device and phtsya's servers is protected by industry-standard SSL/TLS encryption. Your login credentials, payment details, and personal information are encrypted at every point of transmission on phtsya.
phtsya does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used solely to operate the phtsya platform and fulfil our legal obligations in the Philippines.
As a phtsya user, you have the right to request a copy of the personal data phtsya holds about you at any time. You may also request correction of inaccurate data or deletion of your account data, subject to phtsya's legal retention obligations.
phtsya retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. Account data is retained for a minimum of five years following account closure to meet regulatory requirements.
phtsya's data practices are designed to comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all implementing rules and regulations issued by the National Privacy Commission (NPC).
This Privacy Policy ("Policy") describes how phtsya ("phtsya," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "your") who access and use the phtsya online gaming platform, including the phtsya website at phtsya.com and the phtsya mobile application.
phtsya is committed to protecting the privacy of all its users in accordance with the Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. phtsya has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection laws.
By registering an account on phtsya, accessing the phtsya platform, or otherwise providing your personal information to phtsya, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
phtsya collects personal data in the following categories, depending on how you interact with the platform:
When you create a phtsya account, we collect information necessary to establish and verify your identity, including:
As required by Philippine anti-money laundering regulations and phtsya's Know Your Customer (KYC) obligations, phtsya may collect copies of government-issued identification documents, including Philippine passports, driver's licences, SSS cards, UMID cards, or other acceptable Philippine government-issued IDs, as well as proof of address documents such as utility bills or bank statements.
phtsya collects data related to your financial transactions on the platform, including:
phtsya does not store full bank account numbers or card numbers on its servers. Payment processing is handled by regulated third-party payment processors, and phtsya only retains transaction reference data necessary for reconciliation and regulatory reporting.
When you access phtsya, our systems automatically collect certain technical data, including:
If you contact phtsya's customer support team via live chat, email, or any other channel, phtsya retains records of those communications, including the content of messages and any attachments, for quality assurance, dispute resolution, and regulatory compliance purposes.
phtsya may receive personal data about you from third-party sources, including identity verification service providers, fraud detection agencies, and payment processors, where such data is necessary to verify your identity, prevent fraud, or comply with regulatory requirements.
phtsya uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact details |
| Age and identity verification (KYC) | Identity data, KYC documents |
| Processing deposits and withdrawals | Financial and transaction data |
| Providing and improving gaming services | Technical and usage data |
| Fraud prevention and security monitoring | All categories as necessary |
| Anti-money laundering compliance | Identity, KYC, financial data |
| Customer support and dispute resolution | Communications, account data |
| Responsible gaming monitoring | Usage data, transaction data |
| Marketing communications (with consent) | Contact details, preferences |
| Regulatory reporting obligations | Identity, financial, KYC data |
phtsya will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable Philippine law.
phtsya processes your personal data on the following legal bases under the Data Privacy Act of 2012 of the Philippines and its Implementing Rules and Regulations:
phtsya does not sell, rent, or trade your personal data to third parties. phtsya may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
phtsya engages trusted third-party service providers to assist in operating the phtsya platform, including payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification providers, cloud hosting providers, and customer support technology providers. These service providers are contractually bound to process your data only on phtsya's instructions and in accordance with applicable data protection laws.
phtsya may disclose your personal data to Philippine government agencies, regulatory bodies, and law enforcement authorities where required by law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) of the Philippines and applicable gaming regulations.
In the event of a merger, acquisition, restructuring, or sale of all or part of phtsya's business, your personal data may be transferred to the relevant successor entity. phtsya will provide notice of any such transfer and ensure that the successor entity is bound by privacy obligations no less protective than those set out in this Policy.
phtsya may share your personal data with other third parties where you have provided your explicit consent to such sharing.
phtsya uses cookies and similar tracking technologies on the phtsya website and mobile application to enhance your user experience, maintain session security, and collect usage analytics. The following types of cookies are used by phtsya:
You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to use certain features of the phtsya platform. phtsya does not respond to browser "Do Not Track" signals at this time.
phtsya implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While phtsya takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. phtsya cannot guarantee absolute security of your data and encourages you to take steps to protect your own account, including using a strong, unique password and enabling two-factor authentication on your phtsya account.
phtsya retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years post-closure | Regulatory / legal obligation |
| KYC documents | Duration of account + 5 years post-closure | AMLA compliance |
| Transaction and financial records | Duration of account + 5 years post-closure | AMLA / tax compliance |
| Technical and usage logs | Up to 12 months | Security / fraud prevention |
| Customer support communications | 3 years from last interaction | Dispute resolution |
| Marketing preferences | Until consent withdrawn or account closed | Consent |
Upon expiry of the applicable retention period, phtsya will securely delete or anonymise your personal data in accordance with its data disposal procedures.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by phtsya:
To exercise any of these rights, please contact phtsya's Data Protection Officer via live chat in your phtsya account dashboard or by email at the address provided in Section 12 of this Policy. phtsya will respond to all valid requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.
The phtsya platform is strictly intended for users who are at least 21 years of age, in accordance with Philippine law applicable to casino-style gaming activities. phtsya does not knowingly collect personal data from individuals under the age of 21.
phtsya implements age verification measures during the registration process and as part of its KYC procedures to prevent minors from accessing the platform. If phtsya becomes aware that it has inadvertently collected personal data from a person under 21 years of age, phtsya will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered on phtsya, please contact our support team immediately via live chat so that we can take appropriate action.
phtsya reserves the right to update or amend this Privacy Policy at any time to reflect changes in phtsya's data practices, applicable Philippine law, or regulatory requirements. When phtsya makes material changes to this Policy, phtsya will notify registered users via email or through a prominent notice on the phtsya platform prior to the changes taking effect.
The date of the most recent revision will always be indicated at the top of this Privacy Policy. phtsya encourages you to review this Policy periodically to stay informed about how phtsya protects your personal data. Your continued use of the phtsya platform following notification of any changes constitutes your acceptance of the revised Privacy Policy.
If phtsya proposes to use your personal data in a manner materially different from that described in the version of this Policy in effect at the time your data was collected, phtsya will seek your prior consent before doing so.
If you have any questions, concerns, or requests relating to this Privacy Policy or phtsya's handling of your personal data, please contact phtsya's Data Protection Officer through the following channels:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with phtsya's response to your privacy concern.
Now that you know how phtsya protects your privacy, take the next step. Create your free phtsya account, deposit via GCash or PayMaya, and enjoy a secure gaming experience built for Filipino players. Must be 21 years or older to register.
// 21+ only | Data protected under RA 10173 | Philippines | SSL encrypted | T&Cs apply